Benjamin P Taylor

Immunity to change – the model of the hidden commitments that undermine our espoused commitments, and how to work through them

Benjamin studied philosophy, politics, and economics at Oxford University before becoming co-ordinator of a youth development charity. He has worked in public service transformation since 1998, beginning as Adviser to Mayor, eGovernment Manager, and procuring a strategic partner for a London borough council. At PwC and Capita group, his work included customer strategy for Birmingham City Council and advice to the Government of Armenia. He has been running RedQuadrant since 2009, and the Public Service Transformation Academy since 2016.

He calls himself a business evolutionary and avid learner, and is passionate about  systems / complexity / cybernetics. He has a lean six sigma black belt and is an accredited power+systems trainer. He has been a visiting lecturer in applied systems thinking at Cass Business School, City University, and has lectured at Nottingham Business School and Oxford Said/HEC Paris.

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